FAQs

American Glass & Window, L.L.C.

  • What types of glass services do you offer?

    At American Glass & Window, we provide a wide array of glass services. These include repairing residential windows, installing commercial storefront glass, replacing automotive glass, fabricating custom shower doors, installing mirrors, creating tabletops, and installing vinyl windows. Our comprehensive services are designed to meet various residential and commercial glass needs.
  • Do you offer emergency glass repair?

    Yes, we offer round-the-clock emergency glass repair services for homes, businesses, and vehicles. If you experience a broken window or glass door, our team is ready to respond at any time to secure your property and address the issue promptly.
  • How long does it take to replace a broken window or glass door?

    For standard repairs, we usually complete the work within one to two days. Custom glass orders may require additional time. We make it a priority to keep our clients informed throughout the process and aim to finish all work as efficiently as possible.
  • What areas do you serve?

    We serve Elkhorn, WI and the surrounding communities in Walworth County, including Lake Geneva, Delavan, and Whitewater. Our service area also extends to Waukesha, Kenosha Counties, and throughout Southeastern Wisconsin.
  • Do you install custom shower doors?

    Yes, we specialize in installing custom glass shower doors and enclosures. Our team will work with you to design the perfect solution for your bathroom and handle the entire installation process from beginning to end.
  • Are your estimates free?

    We provide free estimates for all our services. To request an estimate, you can contact us by phone or fill out our online contact form.
  • What types of glass do you use?

    We use a variety of high-quality, durable glass types including tempered, laminated, insulated, and low-E options. The specific type of glass we recommend depends on your needs and the particular application.
  • What should i do if i have a broken window after hours?

    We provide 24/7 emergency glass repair services. If you experience a breakage outside of business hours, please call our emergency line immediately. We'll secure the area and schedule a full repair as soon as possible.
  • Can you match existing glass styles or tints for replacements?

    Yes, we can. We aim to match the style, tint, and texture of your existing glass as closely as possible. Whether it's a decorative window or a tinted auto glass panel, our team will work to ensure a seamless look.
  • Do you offer mobile glass repair services?

    Yes, we offer mobile glass repair and replacement services for both residential and auto glass needs. Our technicians can come to your home, business, or roadside location to complete the job conveniently and efficiently.